Data Processing Delay Due to External Data Providers

Incident Report for SAIVA AI,Inc

Resolved

This incident has been resolved.
Posted Jul 26, 2023 - 09:04 UTC

Monitoring

We have applied a fix for the issue and are currently monitoring the situation closely. While the service should be functioning normally, our team is conducting thorough checks to ensure everything is running smoothly. We appreciate your patience and understanding during this period of monitoring.
Posted Jul 26, 2023 - 08:32 UTC

Identified

We are currently experiencing a delay in our data processing infrastructure due to issues with external data providers. The delay is a result of slower data retrieval from these providers, impacting our processing times. We are in communication with the providers to address the issue and expedite the data retrieval process. We apologize for any inconvenience caused and appreciate your understanding as we work towards a resolution.
Posted Jul 26, 2023 - 07:59 UTC
This incident affected: SAIVA ML & Reporting.