We are pleased to announce that the incident has been resolved and the service is now fully operational. Our team has implemented the necessary fixes and conducted extensive testing to ensure stability. We apologize for any inconvenience caused and appreciate your understanding. Thank you for your patience during the resolution process.
Posted Jun 21, 2024 - 16:26 UTC
Monitoring
We have applied a fix for the issue and are currently monitoring the situation closely. While the service should be functioning normally, our team is conducting thorough checks to ensure everything is running smoothly. We appreciate your patience and understanding during this period of monitoring.
Posted Jun 21, 2024 - 10:53 UTC
Identified
We are currently experiencing a delay in our data processing due to an infrastructure issue. Our team is actively investigating the issue to identify the root cause and restore normal processing times as soon as possible. We apologize for any inconvenience caused and thank you for your patience during this time.
Posted Jun 21, 2024 - 10:01 UTC
This incident affected: SAIVA ML & Reporting, SAIVA Webhooks, and SAIVA SFTP Export.